![]() It is the customers responsibility to check the product they are ordering can be legally allowed to be imported into their country. If for any reason the order is returned we will deduct any charges that we have incurred as a result of this return from your order value before issuing your refund. This would be considered as a fulfilled order, with a successful delivery having taken place. If a delivery is rejected for any reason, including a Customs related issue, we will not pay for the goods to be returned to us and in most cases, the order will be destroyed by the courier. Please check with your country's customs office to determine what these additional costs will be prior to purchasing items. These charges are the buyer's responsibility. Please note that any International Import duties or Customs Charges are not included in the item price or shipping cost. * International Orders(Non EU Countries): *7 to 15 days Express Shipping, € 60 Shipping Cost * Express Free Shipping Over € 400 with Tracking Number *5 to 10 days Express Shipping, € 60 Shipping Cost *Shipping to Norway cost extra €20 for customs *5 to 10 days Express Free Shipping with Tracking Number * 1 to 4 days Express Free Shipping with Tracking Number will charge the customer for all expenses incurred in checking the product and shipping it, if the product is undamaged, functional and free of conformity defects reported by the customer and referable to the date of delivery of the same.For your easy, fast and convenient online shopping, we ship worldwide directly to your door.Īfter your payment is verified, it takes up to 5 working days to process and ship your order. This warranty applies only to the direct purchaser and does not cover damage due to normal wear and tear (the product must be used properly, in accordance with its intended use), accident, abuse or normal loss of color and wear of materials.ĭamage to packages caused by handling by airlines and shipping companies is not covered by this warranty (in which case requests should be addressed directly to the relevant airline or shipping company). If, following intervention by the Authorised Service Centre, the defect reported is not covered by the manufacturer's conventional warranty, the Customer will be charged for any transport and intervention costs incurred by Venice Leather S.r.l. If it is impossible to repair or replace the product, the price paid will be refunded. ![]() will repair/replace the product or reduce the price, without charge for the customer. ![]() directly, sending an e-mail with a photographic description of the problem to the following address indirizzo : the case that the conformity defect reported is checked as existing, Venice Leather S.r.l. In case of problems, the client undertakes to contact Venice Leather S.r.l. The manufacturer's conventional warranty is provided in the way described in the warranty documentation included in the product packaging. To benefit of the assistance under warranty, the Customer must keep the fiscal receipt or invoice (or the DDT) that will be received by e-mail in PDF electronic format. ![]() sells are covered by the manufacturer's conventional warranty and by the 24-month warranty for conformity defects, in accordance with Legislative Decree 206/2005. ![]()
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